My name is Lynn Bagnall and I wanted to say hello as I am the Dispensary Manager for Wadebridge and Camel Estuary Practice and have been in post for 14 months. However, all of that time has been within Covid times so I have not been able to meet with any of our patients apart from those few who have come into the surgery.
If you have any concerns about your medication, delivery or prescription request then please contact me on 01208 812222. It is my role to make sure we have a smooth running dispensary. My priority is a happy patient, and that can only be achieved through communication. I may not be able to answer your query immediately, but I will strive to get back to you as soon as I do have the answer.
It is very important to both myself and my team that we provide the best service possible, so we will be more than happy to hear your thoughts on how we can improve the service we provide.
We currently deliver medication twice weekly to the hub and four times weekly to households within our area. Prescriptions can be requested in person; at the hub; requests given to the delivery driver; online or through e-mail. They can also be requested through the local pharmacies if you are not a dispensing patient.
Lynn Bagnall
Dispensary Manager for Wadebridge and Camel Estuary Practice
Dear Ms Bagnall:
It would be useful if, somewhere on this website, we could see on which days the Health Hub is open, and the hours of opening lest we arrive on the wrong day, or too late on the right day to collect our repeat prescriptions.
Many thanks,
Ken Gibbs